Shipping
- 1. Order Processing Time
• All orders are processed within 3-5 business days (excluding weekends and holidays).
• Custom or personalized orders may take 7-10 business days to craft before shipping. - Shipping Locations & Delivery Time
We ship worldwide, Estimated delivery times:
• India: 7-14 business days
Note: Delivery times may vary due to customs clearance, location, and courier delays. - Shipping Methods & Tracking
• We ship via trusted courier services like BlueDart, ExpressBee, Delhivery.
• A tracking number will be provided once the order is shipped, allowing you to track your package in real-time.
- Shipping Charges
• Free shipping is available on order value above INR 2,000. Orders below INR 2,000 will have a flat shipping fees of INR 150.
- Address & Delivery Issues
• Please ensure your shipping address is correct before placing an order.
• If a package is returned due to an incorrect address, the buyer will be responsible for re-shipping charges.
• We are not responsible for lost or stolen packages marked as "Delivered" by the courier. - Delays & Lost Packages
• If your package is delayed beyond the expected timeframe, please contact us, and we will assist in tracking it.
• If a package is confirmed as lost, we will offer a replacement or refund based on the situation. - Returns Due to Shipping Issues
• If your package arrives damaged, please contact us within 48 hours with photos of the item and packaging.
• We will offer replacement or refund options on a case-by-case basis.